Faq’s – Orate Translations

Find Useful

Question & Answer

Check our FAQs for quick answers to frequently asked questions we receive.
If you have other questions write.

What services does Orate Translations offer?: Orate Translations offers a comprehensive range of language services, including transcription, translation, interpretation, captioning, and editing and proofreading. Each service is tailored to meet the specific needs of various industries, such as academic, business, legal, and medical.
How do you ensure the quality of your transcriptions?: Our team of experienced transcribers follows rigorous quality assurance processes, including multiple reviews and accuracy checks, to ensure high-quality, verbatim transcriptions.
What industries do you serve?: We serve a wide range of industries, including legal, medical, financial, and corporate sectors. Our expertise allows us to handle specialized terminology and requirements specific to each industry.
How do I submit my files for transcription?: You can easily submit your files through our secure online portal. Simply upload your audio or video files, and our team will start working on them immediately.
What is your turnaround time?: Our standard turnaround time varies depending on the length and complexity of the project. However, we also offer expedited services for urgent needs. Please contact us for specific details and timelines.

How do you handle confidentiality and data security?: We take data security very seriously. All our team members are bound by confidentiality agreements, and we use secure encryption methods to protect your files and personal information
Can I request revisions if I'm not satisfied with the transcription?: Yes, we offer a satisfaction guarantee. If you're not completely satisfied with the transcription, you can request revisions, and our team will make the necessary adjustments to meet your expectations.
What are your pricing and payment options?: Our pricing is competitive and varies based on the project’s requirements. We accept various payment methods, including credit cards and bank transfers. Please contact us for a detailed quote.
Do you offer services for non-English languages?: Yes, we provide transcription and localization services for multiple languages. Please get in touch with us to discuss your specific language needs.
How can I contact Orate for more information or support?: You can reach us via email at info@myorate.com or call us at +1 (224) 403-7035, +254 742 318 759. Our customer support team is available to assist you with any questions or concerns.

For More Information About Our Prcing & Plans

Get In Touch

Join Our Mailing List